Recalls

URB-E Electric Scooter Recall

Scope: Approximately 1,200 electric scooters
Manufacturer: Urban26, LLC
Affected Models: URB-E Electric Scooter

Reason For Recall:

There have been 3 reported incidents of the bolt below the seat cracking causing riders to fall or crash.

Next Steps:

  1. Stop using the product IMMEDIATELY.
  2. Contact Urban26 for a repair kit.
  3. If you choose to have your local bicycle repair shop repair/replace the defective bolt, save your receipt to be reimbursed by Urban26.

Urban26 Contact Information:

Call 888-270-6988 9am-6pm PST Monday-Friday or Visit online at urb-e.com.

10/24/2017 Update:

It would appear that Urban26 has removed the recall link from their website that contained additional information. Please try contacting them via the number listed above.


Original Recall Information

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