Scope: Approximately 500 self balancing scooters / hoverboards.
Manufacturer: Vecaro Lifestyle
Affected Models: Trek10, Glide65, Drift8
Reason For Recall:
Any Vecaro brand Trek10, Glide65 & Drift8 model hoverboards purchased between November 2016 to November 2017 contain lithium batteries that are known to overheat and pose a potential fire hazard.
- Stop using the product IMMEDIATELY.
- Unplug the hoverboard and remove the battery pack from the unit (may not be applicable to all models)
- Contact Vecaro for a replacement form.
- Consumers will have the option to either recieve a replacement battery or a $200 credit towards the purchase of a new Vecaro Lifestyle UL2272 certified hoverboard.
- Vecaro will send you a pre-paid shipping label to send in your defective board.
- Please allow 8-12 weeks for processing.
Vecaro Lifestyle Contact Information:
Call 855-637-4061 from 9am-5pm PST Monedy-Friday