Recalls

July 2016 – iRover Recall Due To Potential Fire Hazard

Scope: Approximately 2,800 self balancing scooters / hoverboards.
Manufacturer: iRover
Affected Models: 87645, 87644

Reason For Recall:

There have been 2 confirmed incidents of the battery pack in the above models smoking, catching fire or exploding.

Next Steps:

  1. Stop using the product IMMEDIATELY.
  2. Unplug the hoverboard and remove the battery pack from the unit (may not be applicable to all models)
  3. Locate the model # on the bottom of your hoverboard.
  4. Contact iRover for a replacement form.
  5. Send your completed replacement form, along with a photo of the product for a complete replacement.
  6. Once iRover verifies that you own a disfunctional model, they will send you a return label for you to ship the hoverboard back to the manufacturer.
  7. A fully certified UL2272 replacement hoverboard will be shipped back to you, free of charge.  ( shipping costs may or may not apply )

iRover Contact Information:

Call 888-348-6434 9:30am-5:00pm EST Monday-Friday or Visit iRover online at iRoverUS.com.


Original Recall Information

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