Scope: Approximately 25,000 self balancing scooters / hoverboards.
Manufacturer: Hype Wireless
Affected Models: HY-RM-BLK, HY-RM-BLU, HY-RM-RED
Reason For Recall:
Any Hype Roam electric scooters purchased between November 2015 to January 2016 contain lithium batteries that are known to overheat, smoke, catch fire or explode.
- Stop using the product IMMEDIATELY.
- Unplug the hoverboard and remove the battery pack from the unit (may not be applicable to all models)
- Contact Hype Wireless for a free UL-2272 certified replacement self balancing scooter .
Hype Wireless Contact Information:
Call 866-449-7186 from 9:30am-6:30pm EST Monday-Friday or online @ www.hyperoam.com